Selasa, 30 Juni 2009

A well known client without appointment


Receiver : Rodec Ltd.
Caller : Could i speak to chris Marks?
Receiver : I'm afraid chris in a meeting
Caller : oh dear. it's rather urgent.
Receiver : Would you like me to put you through to Chris's secretary?
Caller : If you could
Secretary : Lesley Ellen.
Caller : Good morning. i'd like to make an appointment with chris Marks
Secretary : Would you mind telling me what it's about?
Caller : I'd like to discuss our account.
Secretary : i'll get the diary. may i have your name?
Caller : It's Miki Kajita
Secretary : Right. And when would be convenient?
Caller : What about Thursday morning?
Secretary : I'm afraid Chris is away that day. Woud monday suit you?
Caller : Yes. That's OK. But not too early.
Secretary : Shall we say 02.30 then?
Caller : Yes. That's fine
Secretary : So that's monday at half past two then.
caller : Thank you very much, goodbye
Secretary : Goodbye


Rabu, 24 Juni 2009

Tugas 1


Office Departments





There are 13 departments in the office :
  1. The customer relation department
  2. Mailing department
  3. Maintenance & repair
  4. Communication department, messenger service & payroll department
  5. Personnel department
  6. Manufacturing department
  7. Inventory control
  8. Purchasing department
  9. Accounting department
  10. Marketing Department
  11. Sales department
  12. Advertising department
  13. Research & development department
There is so many kind's of department that you can find in a company, with that many department's they have working as a rule they mate in a company. With that lot of department they have own responsibility to handle them work. With many department can make easy to company doing them work to keep customer's will come again, but most off all to make costumer's still use they product but they must doing with good service.